Preventing external, non-Microsoft 365 email sources from appearing as internal communications is a critical security measure. This involves implementing technical controls to identify and filter emails originating outside the organization’s authorized Microsoft 365 environment. For example, this might include setting up Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting & Conformance (DMARC) records to authenticate legitimate senders and reject unauthorized sources.
Doing so substantially reduces the risk of phishing attacks, business email compromise (BEC), and other malicious activities. Historically, organizations have struggled with email spoofing, where attackers impersonate internal addresses to gain trust and extract sensitive information. By implementing robust authentication protocols and filtering mechanisms, organizations can significantly enhance their email security posture and protect employees from potentially harmful messages.